A decade ago, Tumi, Inc.’s customer fill rates were below 80%, and the company had an excess of inventory — among other problems. But when the travel products maker decided ...

A decade ago, Tumi, Inc.’s customer fill rates were below 80%, and the company had an excess of inventory — among other problems. But when the travel products maker decided to retire its legacy systems and standardize on SAP Business Suite, it experienced business expansion and better customer service. This profile details Tumi’s implementation success story and its transition to a more retail-focused company.

How can you find the best-fit service provider for your SAP ERP implementation? In this Q&A; with Susan Tan, research director for the Consulting and Systems Integration services team at ...

How can you find the best-fit service provider for your SAP ERP implementation? In this Q&A; with Susan Tan, research director for the Consulting and Systems Integration services team at Gartner, Tan reveals the most important considerations when choosing your implementation partner — including size, track record, cost, and cultural fit — as well as how to cultivate and maintain a successful partner relationship.

At Fender Musical Instruments Corp., it’s no surprise that payroll and financial data is submitted through lengthy spreadsheets. Most accounting personnel know Microsoft Excel well and like to work with ...

At Fender Musical Instruments Corp., it’s no surprise that payroll and financial data is submitted through lengthy spreadsheets. Most accounting personnel know Microsoft Excel well and like to work with spreadsheets. But when Fender experienced challenges in loading that spreadsheet data into SAP ERP Financials, it began a search for a flexible solution that would solve the issue — and found one.

A series of acquisitions and mergers led Houghton Mifflin Harcourt (HMH) to its current name, but it also led to complexity in producing timely forecast revenues. HMH’s finance group struggled ...

A series of acquisitions and mergers led Houghton Mifflin Harcourt (HMH) to its current name, but it also led to complexity in producing timely forecast revenues. HMH’s finance group struggled in a post-acquisition environment — until a process mapping project and new technology changed the game. Learn how SAP BusinessObjects Planning and Consolidation enabled financial process efficiencies and new opportunities for HMH.

For years, electrical products distributor Summit Electric Supply watched its transaction volumes rise and experienced unhindered growth; but in 2004, the company’s aging legacy system began to show signs of ...

For years, electrical products distributor Summit Electric Supply watched its transaction volumes rise and experienced unhindered growth; but in 2004, the company’s aging legacy system began to show signs of stress. This customer profile relates Summit’s journey of evaluating and implementing an ERP system — and the ensuing benefits and the big lesson learned after going live with SAP ERP.